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The Dutch industry is in terms of turnover and employment one of the largest economical forces in the country. It employs over a million people, and holds a 50% share in exports. Dutch industry is very capital intensive, and houses world-leading companies in diverse sectors, such as FMCG, production- and process industry, graphical and chemical industry. The current competitive position is strong, and typified by large knowledge intensity, productivity and export orientation.

Trend recognizable in the industry:

  • Preservation of assets; clean processes are on the one hand an answer to legislative pressures regarding sustainability and the expectations of the consumer, and on the other hand a means of dealing with the perceived future scarcity of raw materials and increasing costs of auxiliary materials, such as water and energy.
  • Flexibility; the Dutch companies will become increasingly flexible in process and application of resources to be able to handle the fluctuation in demand. Also, the obsolescence of the labor market (in a considerable number of organizations up to 50% of the workforce will retire before the year 2025) forms a major challenge to ensure the continuity of present expertise and skills in the organization. Together with the increasing demands from within the workforce in terms of flexibility of time and place of labor, this is a considerable part of the trend of flexibility.
  • Globalization; Dutch companies are continuously looking to expand their market beyond the usual borders. South-East Asia is one of the up-and-coming markets, amongst others, where the Dutch are looking to sell their products. This expansion is often combined with establishing outsourced production location, and later also other functions of the organization (e.g. marketing, sales, distribution, purchasing), for these markets. Therefore, both outsourcing as well as the relocation of other vital parts of the business will be an ever-present challenge to present-day organizations.
    Cost control and efficiency; The continuous focus on decreasing and controlling costs as well as obtaining new efficiencies, by means of process automation and process innovation.

These developments lead to the need for changing skills and expertise to enable a HR- or outsourcings-strategy to be modeled, implement automation, or to sculpt certain processes according to LEAN-principles. Qando assists its clients in per example the automation of the procurement process, Business Process Outsourcing, the renewal of the HR-strategy, and/or getting to grip with sourcing professional services.


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